Performance-Based Question 1 of 6 · Operating Systems / Troubleshooting
System File Repair Using Command-Line Tools
A user reports that their Windows 10 Pro workstation has become unstable — random error dialogs, sluggish performance, and one Blue Screen of Death in the past 48 hours. The issues began after an unexpected power outage. You suspect corrupted Windows system files and a damaged component store.
- Use the command prompt below to scan for corrupted system files.
- If corruption is detected, repair the Windows component store using DISM before re-running the scan.
- Confirm the system files have been successfully repaired.
💡 Type commands as you would in a real Windows CMD. Try
help for available commands. Case-insensitive.Microsoft Windows [Version 10.0.19045.4046]
(c) Microsoft Corporation. All rights reserved.
C:\Windows\System32>
Explanation
Performance-Based Question 2 of 6 · Security — Malware Remediation
Malware Remediation — Place Steps in the Correct Order
A technician has been dispatched to a workstation exhibiting signs of malware infection: unexpected pop-ups, unauthorized outbound network connections, and degraded performance. Using CompTIA's best-practice malware remediation procedure, place each step in the correct order by dragging them into the numbered positions below. Each step is used exactly once.
🖱 Drag items from the Step Bank into the numbered sequence positions. Drag an item back to the bank to remove it from a slot.
Step Bank
Sequence (1 = First Step)
Correct Order & Explanation
Performance-Based Question 3 of 6 · Operating Systems — Windows Editions
Windows 10 Features — Match to Minimum Required Edition
A client is choosing the appropriate Windows 10 edition for their workstations. Drag each feature or capability below into the column representing the minimum edition required to use it. Features available in lower editions are also available in higher editions.
🖱 Drag each feature tile from the bank into the correct edition column. Drop it back on the bank to return it.
Feature Bank
🪟 Windows 10 Home
💼 Windows 10 Pro
🏢 Windows 10 Enterprise
Correct Placement & Explanation
Performance-Based Question 4 of 6 · Security — Windows Defender Firewall
Create an Inbound Firewall Rule for a Development Server
A software developer needs to test a local web application running on port 8080. You must create a new Windows Defender Firewall inbound rule to allow TCP connections on port 8080. Use the firewall wizard simulation below. At each step, select the correct option(s) before proceeding.
New Inbound Rule Wizard — Windows Defender Firewall with Advanced Security
Explanation
Performance-Based Question 5 of 6 · Operating Systems — Command-Line Tools
Match Each Command-Line Utility to Its Correct Function
A technician is building a reference card for common Windows command-line utilities used in troubleshooting and administration. Drag each command from the bank on the left and drop it onto the description that correctly describes its function.
🖱 Drag a command from the bank to the matching description on the right. Each command is used exactly once.
Command Bank
Descriptions
Correct Matches & Explanation
Performance-Based Question 6 of 6 · Operational Procedures — Troubleshooting Methodology
CompTIA Troubleshooting Methodology — Arrange the Steps
A junior technician has been assigned their first independent ticket: a user cannot access shared network folders. Their team lead asks them to follow CompTIA's official seven-step troubleshooting methodology precisely. Arrange the steps below in the correct order as defined by CompTIA A+ objectives.
🖱 Drag steps from the Step Bank into the numbered positions (Step 1 = first action to take).
Step Bank
Sequence (Step 1 = First)
Correct Order & Explanation